Fitzdares Casino Terms & Conditions
These Terms and Conditions govern access to and use of Fitzdares Casino, including its website, games, account facilities, promotions, payment services and related features. By registering an account or using the service, you confirm that you have read and understood these terms and agree to comply with them.
Please review these terms carefully before playing. Specific promotions, payment methods and games may also be subject to additional rules displayed at the relevant time. If you do not accept any part of these terms, you must not create an account or use Fitzdares Casino.
Acceptance of Terms
These Terms and Conditions form a binding agreement between you and Fitzdares Casino. They apply whenever you visit the website, open or use an account, deposit funds, play games, claim an offer or otherwise interact with the service.
Additional rules may apply to individual games, tournaments, promotions or payment options. Where such rules conflict with these terms, the specific rules will apply only to the relevant activity. You remain responsible for checking the current version of all applicable rules before taking part.
Eligibility
Fitzdares Casino is available only to individuals aged 18 or over. You must not register or play if you are under the minimum legal age applicable to you, if gambling is not permitted where you are located, or if you are otherwise prohibited from using online gambling services.
You must use the service personally and for recreational purposes. Accounts must not be opened on behalf of another person, and access must not be provided to anyone else. Fitzdares Casino may request evidence of age, identity, location or eligibility at any time.
Account Registration
You may be required to provide accurate and complete information when opening an account. This may include your full name, date of birth, residential address, contact details and other information needed to operate and protect the account.
- You may hold only one account unless Fitzdares Casino has expressly authorised otherwise.
- Your registration details must remain current and must be updated if they change.
- You are responsible for keeping your username, password and other login details confidential.
- You must notify Fitzdares Casino promptly if you suspect unauthorised access or use.
You are responsible for activity carried out through your account unless you have reported a security concern without unreasonable delay. Fitzdares Casino may refuse a registration or require additional information before allowing an account to be used.
Verification
Fitzdares Casino may carry out identity, age, address, payment method and security checks. You agree to provide documents or information that are reasonably requested for these purposes. Documents must be genuine, readable, current where relevant and connected to you.
Verification may be completed before or after deposits, withdrawals or gameplay. Processing times may be extended while checks are in progress. If information cannot be verified, is inconsistent, or appears misleading, access to some or all account functions may be restricted.
Deposits
Deposits must be made using a payment method held in your name or otherwise authorised for your personal use. You must not use payment instruments belonging to another person without prior approval. Fitzdares Casino may reject, reverse or investigate a transaction that appears irregular or unauthorised.
You should deposit only amounts that you can afford to lose. Payment providers may impose their own terms, fees or processing times, and Fitzdares Casino is not responsible for delays caused by a provider outside its control. Account balances are not intended to operate as a bank account, and you must not use the service to transfer funds between people.
Any returned, reversed or disputed payment may result in a temporary restriction while the matter is investigated. You remain responsible for costs or losses arising from an invalid payment or unauthorised charge connected with your account.
Withdrawals
You may request a withdrawal of available funds through the methods offered in your account. Fitzdares Casino may require completion of verification checks before approving or processing a withdrawal. Withdrawals may be returned to the original payment method where practical, or completed through another method selected by Fitzdares Casino.
Withdrawals may be delayed where there is an unresolved payment, bonus condition, security review or suspected breach of these terms. You must provide accurate payment details and promptly respond to reasonable requests for information. Fitzdares Casino may correct an account balance where a technical error, payment reversal or other processing mistake has occurred.
Bonuses
Promotional offers are available only to eligible customers and are subject to the terms shown with each offer. These terms may specify qualifying deposits, minimum odds or stakes, eligible games, wagering requirements, expiry dates, maximum winnings, withdrawal restrictions and any other applicable conditions.
- Only one bonus or promotional benefit may be available per person, household, device, payment method or other related account group where stated in the offer rules.
- Bonus funds and associated winnings may be cancelled if an offer is used contrary to its conditions.
- Fitzdares Casino may withdraw or amend an offer where it has been used in error, abused or made available incorrectly.
- Unused or expired promotional funds may be removed from the account in accordance with the relevant offer terms.
You must not create multiple accounts, coordinate activity or use a promotion in a way designed to obtain an improper advantage. Promotional rules should be read before participation, as they form part of these terms for that offer.
Acceptable Use
You must use Fitzdares Casino lawfully, fairly and in accordance with these terms. You must follow reasonable instructions relating to account security, gameplay, payments and verification.
You must use a suitable device and connection, maintain the security of your account and ensure that information submitted through the website is accurate. If you identify an error in a game, balance, promotion or transaction, you must stop using the affected feature and report the issue promptly.
Prohibited Activities
You must not use Fitzdares Casino for fraud, money laundering, unauthorised payment activity or any other unlawful purpose. The following conduct is also prohibited:
- Using another person’s account, identity or payment method without permission.
- Attempting to bypass age, identity, location or security controls.
- Exploiting software faults, pricing errors, glitches or technical weaknesses.
- Using bots, automated systems, scripts or other tools to interfere with gameplay or account functions.
- Colluding with other customers or manipulating a game, promotion or result.
- Introducing malware, harmful code or material that disrupts the website or its users.
- Reversing or disputing valid payments without a genuine reason.
Fitzdares Casino may investigate suspected prohibited activity and may preserve relevant information for that purpose. Where appropriate, activity may be reported to payment providers or competent authorities.
Intellectual Property
Fitzdares Casino and its licensors retain all rights in the website, software, text, graphics, logos, audio, video, game content and other materials made available through the service. You receive a limited, personal and non-transferable right to use the service for its intended purpose.
You must not copy, modify, publish, distribute, sell, reverse engineer or commercially exploit any part of the service unless you have written permission or the law expressly allows it. Fitzdares Casino branding must not be used in a way that suggests an unauthorised association.
Limitation of Liability
Fitzdares Casino will take reasonable steps to provide a reliable service, but continuous availability cannot be guaranteed. The website may be interrupted for maintenance, updates, technical faults, security reasons or circumstances outside reasonable control.
To the extent permitted by applicable law, Fitzdares Casino is not responsible for losses caused by your failure to protect account details, inaccurate information, unsuitable equipment, internet or payment provider failures, or conduct that breaches these terms. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
Account Suspension
Fitzdares Casino may suspend, restrict or close an account where this is necessary to protect customers, investigate activity, complete verification, address a payment issue, enforce these terms or comply with a legal or operational obligation.
You must not attempt to open or use another account while a restriction or closure is in effect. Any remaining balance will be reviewed under the circumstances of the case and may be held while checks, disputes or investigations are completed. Account closure does not remove obligations that arose before closure.
Privacy
Personal information is handled in accordance with the applicable privacy information provided by Fitzdares Casino. Information may be used to create and manage your account, process payments, verify identity and age, provide customer support, maintain security, prevent misuse and meet relevant operational requirements.
You should read the privacy notice for details about the categories of information collected, retention practices, disclosures, cookies and the choices available to you. You must ensure that information supplied to Fitzdares Casino is accurate and belongs to you.
Responsible Gambling
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set limits that suit your circumstances and do not gamble with money needed for essential expenses. You can review available account controls, including deposit limits, time reminders, breaks or self-exclusion options, where offered.
If gambling is becoming difficult to control, stop playing and seek support from an appropriate professional or support organisation. Fitzdares Casino may apply restrictions or request information where customer wellbeing or safer gambling concerns arise. Customer support can explain the controls available on your account.
Amendments
Fitzdares Casino may update these Terms and Conditions to reflect changes to the service, payment arrangements, security measures, promotional practices or applicable requirements. The latest version will be made available on the website, with the effective date shown where appropriate.
Where a change materially affects your use of the service, reasonable notice will be provided when practicable. Continued use after updated terms become effective indicates acceptance of the revised wording. If you do not agree, you should stop using the service and arrange any eligible withdrawal.
Contact Information
For questions about these Terms and Conditions, account verification, payments, safer gambling controls or a complaint, contact Fitzdares Casino through the support options provided on the website. Written customer assistance is available at [email protected].
When contacting support, provide enough information for your account or query to be identified, but do not send passwords or unnecessary payment credentials. Fitzdares Casino will review enquiries fairly and may request additional information before discussing account-specific matters.
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